OUR POLICIES

CANCELLATION POLICY:

Please give us a 48-hour notice of your scheduled appointment time if you need to cancel your reservation.

  • If you are unable to cancel within 48 hours, you will be charged 50% of your scheduled service.
  • If you “no show” for your appointment or do not cancel before 24 hours, you will be charged 100% of your scheduled service.

PERMANENT MAKEUP:

  • Follow-up permanent makeup appointments need to be booked 6-10 weeks after initial service
    • If a follow-up appointment is not canceled within 48 hours, it is forfeited​
  • If you have existing permanent makeup from an artist outside of Dollface we request that you send us via text or email: 
    • A close and clear photo of your current work
    • The amount of time it has been since your last appointment
    • Any complications or concerns you may have had during or post your previous procedure